<div>Excellent Karl, initiatives like this is what makes open source so much fun... </div>
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<div>-GTG
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<div><span class="gmail_quote">On 8/26/07, <b class="gmail_sendername">Karl Swedberg</b> <<a href="mailto:karl@englishrules.com">
karl@englishrules.com</a>> wrote:</span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
On Aug 26, 2007, at 2:55 AM, Stephan Beal wrote:
> On Aug 26, 5:23 am, Karl Swedberg <
<a href="mailto:k...@englishrules.com">
k...@englishrules.com</a>> wrote:
>> It's seems a shame not to use what looks like a
>> nice tool.
>
> i agree 100%, and i think it would help if the plugin developers
> started directing people to the bug db. The bug db has a higher
> barrier to entry than the list does (one has to create an account on
> the web site), though, so that might keep some people away (most list-
> goers have a Google account already).
Okay then. If anyone would like to report a bug or add a feature
request for the clueTip plugin, you may do so here:
<a href="http://jquery.com/plugins/node/add/project_issue/cluetip/bug">
http://jquery.com/plugins/node/add/project_issue/cluetip/bug</a>or here:
<a href="http://jquery.com/plugins/node/add/project_issue/cluetip/feature">
http://jquery.com/plugins/node/add/project_issue/cluetip/feature</a>:-)
>> As I've been working on the clueTip plugin, one of the hardest things
>> for me has been to keep track of what people want out of it and what
>> they're finding wrong with it.
>
> If memory serves me properly, most people report bugs to you via this
> list or your blog.
yeah. multiple threads, multiple blog entries. and personal email.
and IM. :-) Hard to keep track of.
Just to be clear -- I'm not complaining, and I'm not suggesting that
it's anyone's fault but my own.
I'm just seeking guidance for managing this stuff and wondering if
there was a flaw in the plugin repository's tools or if people
weren't using them for some other reason.
Sounds like you and Ganeshji think there's nothing inherently wrong
with those tools, but other factors, such as force of habit, path of
least resistance, etc. are the (de-)motivating factors.
I really appreciate the input, Stephan. And Ganeshji.
>> Okay, sorry, I'm rambling.
>
> i think you've brought a very useful topic to the surface. A summary
> of my stance is: it's a problem of education - the developers should
> get in the habit of "teaching" the users to file bug reports by simply
> requesting them to "please file a bug report at
http://..." That may
> be overkill for trivial reports which you know you can fix in a few
> minutes, but for bugs which won't/can't be fixed immediately, i feel
> it's a good solution.
Excellent suggestion. I think I'll start doing that. Thanks again!
--Karl
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