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hoff_z

Reopen issue

in Developing jQuery Mobile • 9 years ago

What is the correct way to request a jQuery Mobile Github issue to be reopened?

I want to request a reopening of this issue: https://github.com/jquery/jquery-mobile/issues/6494

Github gives me a 404 when I click on the username "Ghost", the guy who opened the issue.

Have also tried to contact the guy who is assigned to the case, but no answer.

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watusiware

Re: Reopen issue

9 years ago

Try arschmitz, since he actually closed it last.

hoff_z

Re: Reopen issue

9 years ago

arschmitz is the one who is assigned to the case and I've already tried to contact him. But will try again.

watusiware

Re: Reopen issue

9 years ago

Developers *do* watch the comments, and if missing information that was requested is subsequently supplied, the issue should be re-opened.

Simply asking for an Issue to be re-opened is unlikely to get anyone to budge. You'll need to supply new information that helps to pin-down the problem or that convinces the developers that there really is a problem, that it's important, etc.

hoff_z

Re: Reopen issue

9 years ago

@watusiware, If you read the comments on that issue you will see that there is a test page (http://www.veronique.it/mobile/web4/index.html) and step by step instructions on how to reproduce it on iOS7. The problem has been confirmed by two other users.

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